Focus On First-Time Buyers


First-time Buyers are a 'Two-fer' strategy: credit unions that embrace this strategy get a bonus. Here's how we figure it. Credit unions everywhere are looking for consistent, reliable sources of housing financing business. First-time buyers are a market niche tailor-made for credit unions. They're looking for information, education and convenience, three things at which we excel. We're looking for long-term member relationships. Once members become homeowners, their financial service needs blossom. Consequently, it's a perfect match. We'll close their mortgage, then proceed to help them with all their future needs.


The other benefit, the second part of the 'Two-fer' strategy, is this: first-time buyers tend to be younger, in their twenties and thirties. Credit union membership, as we all know, is getting older and, as people age they tend to borrow less and save more. If your credit union has a goal of lowering the average age of its membership, then adopting a first-time buyer strategy is completely complimentary.


As you begin work on your first-timer strategy, review Strategy Number Four, Your Product Mix. Affordability products will be important.